Hacci Knit Hoodie
A quick guide to our sizes
Most of our items are available in these sizes:
- Small (8-10)
- Medium (10-12)
- Large (12-14)
Wrap dresses - are a flexible sizing style choice to fit a range of sizes.
Shoes - are the same as US sizes.
Jeans - see the chart on left.
Our policies for returns and store credits
We want you to love your purchase. If something just isn't right let us know and we can give you store credit (we don't give cash refunds unless the garment is deemed faulty). Just be sure to check the following conditions and you'll be good to go.
- We need to receive your return within 14 days of your order date to be eligible for an in-store credit. International orders are allowed 28 days.
- Any returns sent after this won't get a store credit.
- Returns must be scent free, unworn, unwashed, with all tags attached. Your printed order confirmation must be included and you need to pay the return postage cost.
- Sale, jewellery and all accessory items are final and cannot be returned or exchanged.
Where do I send my return?
2/82-84 Main Street, Greytown 5712, Wairarapa, New Zealand
Do you offer return labels?
We do not offer return labels so please address the package as above.
Can I make a return past the 14 day period for store credit?
Unfortunately, we cannot accept clothing past the 14-day return policy for store credit. All items for return must be delivered back within 14 days.
What can't I return?
All accessories, jewellery and sale items
What if I want to exchange my item for another size/different item?
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a refund to your original form of payment. You may then place an order for the desired size.
If you have any questions or trouble navigating through your purchase email, shoot us an email at email@example.com and we will get back to you as soon as possible. We are happy to help!